Because my two previous jobs were at small companies, I had to wear many hats. It is hard to exactly quantify how much time was spent at each function, but if I had to guess, I would say that about 70% of my time was focused on customer service, which included responding to e-mails and answering phone calls. 20% of my time was spent doing the financials and tax work, and 10% was spent working on strategy.


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